Return & Refund Policy

At Shydecor, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return and refund policy below:
 
Return Period:
  • You may request a return within 14 days of receiving your order.
Eligibility for Returns:
  • Items must be in their original condition, unused, and in the original packaging.
  • To initiate a return, please contact our customer support at [email protected] to receive a return authorization.
Return Process:
  1. Contact our support team to request a return.
  2. Once your return is authorized, you will receive instructions on how to return your item.
  3. Pack the item securely and ship it back to us.
Refund Process:
  • Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
  • The refund will be credited to the original payment method used at the time of purchase.
Non-Returnable Items:
  • Some items, such as personalized products or gift cards, may not be eligible for return.
Exchanges:
  • We offer exchanges for items within 14 days of receiving your order. If you would like to exchange your item for a different size or color, please contact our customer support for assistance.
If you have any questions or concerns regarding our return and refund policy, please feel free to contact us.
 
Contact Us
Address: 12812 18th Ave, College Point, NY 11356, United States
Tell: +14093092822